1. Our Commitment to Confidentiality
The confidentiality of your personal data is important to us. Piman Group, our subsidiaries and affiliated companies (“Piman Group” or “we”) present to you in this document our policy regarding online information and the choices you can make about how your information is collected and used.
We invite you to carefully read this document to learn and understand our practices concerning the processing of your personal data.
2. The information we collect and the methods used to collect it
In general, you can visit our website without identifying yourself or revealing personal information. However, certain circumstances may lead Piman Group to ask you for information.
Personal information about you is only stored when you voluntarily submit it. Piman Group collects this information in several ways:
Through registration forms, surveys, and other online forms
When requesting contact or information
Through our sales, maintenance, or upgrade processes.
Through automated means such as communication protocols and email communications
Through our mobile applications
Through the use of a social network service and community sites affiliated with Piman Group
Through your interest in Piman Group ads placed on third-party sites
To provide you with relevant and high-quality information, we may also ask you to provide information about your professional interests and the use of our products or services. Providing this information is optional.
Personal data collected online may also be combined with information you provide to us through other sources such as your calls, or in connection with events such as trade shows, training seminars, and conferences. This information relates only to the business relationship between Piman Group and you or your organization.
2.1 Web server log files
As part of the administration of our websites, we maintain and monitor connections in our web server log files. We collect information such as browser types accessing our site, traffic on each page, and server load at different times of the day. We use this information to improve the content and navigation features of our site. Anonymous or aggregated reports of this data may be used to identify future features to offer better customer service.
2.2 Custom URLs and personalized message content
Occasionally, we may create a unique URL for certain visitors. If you visit one of these pages, you may find forms pre-filled with your name or other types of information based on previously provided data.
We may also personalize newsletter content, certain emails, invitations, or Piman Group advertisements, including on our partners’ sites, based on topics in which you have previously shown interest. We collect information on how you use this personalized information to better tailor future content to your interests.
If you choose to visit one of these personalized URL links, you allow Piman Group to collect information about your visits and associate it with previously collected information about you and your relationship with Piman Group. If you do not want your data used in this way, do not accept the invitation to visit these sites.
2.3 Other technologies
We may use other technologies to collect specific data, such as the pages you view, the items you download, the links you click on, your connection time, your IP address, your domain name, and your system settings and configurations, in order to help us understand how you use our site, provide relevant content, and assist in responding to your questions regarding our products and/or services.
3. How we use your information
Piman Group may use your personal data to:
respond to your applications, information requests, or other inquiries
make the website easier to use
help us personalize content and make it more relevant to your interests
inform you of major Piman Group news concerning you
inform you about new products, services, news, events, or promotional offers that may interest you
promote our products and services on our website and those of our partners
prevent and detect fraud or other illegal or prohibited activities
protect the security and integrity of the website
We analyze certain web services such as registrations, downloads, and email responses at an individual level to improve service quality and better tailor our marketing to our clients’ needs.
4. How we share your information
We may share personal data you provide with other Piman Group entities and/or certain partners exclusively for purposes related to those described above. Piman Group is committed to not selling, renting, or transferring your identifiable personal information to third parties.
Piman Group reserves the right to disclose all or part of this information when required by law and when we believe in good faith that it is necessary and legitimate.
5. Choice: Opt-in / Opt-out
In accordance with applicable law and with your consent when required, we may use the data you provide on our platforms for marketing purposes (for example, (i) sending newsletters, (ii) sending event invitations or any communication that might interest you). Piman Group also offers you the option to receive different types of business, product, and service-related communications. You may subscribe to newsletters and other electronic publications; you may also choose to receive marketing communications by providing your email address (opt-in). We provide unsubscribe links and an opt-out mechanism for your convenience.
6. Our commitment to data security
Piman Group cares about the security of your personal data. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of information, we have implemented physical, electronic, and organizational security procedures. We use encryption technology for collecting or transferring all personal data.
We store your Personal Data within the European Union. Upon request to our Data Protection Officer (dpo@bypiman.fr), we can provide additional information on these transfers (including EU Commission standard contractual clauses).
7. Data retention period
Your Personal Data is deleted after a period of 36 months.
Your rights regarding your personal data
You have the right to receive a copy of your Personal Data in our possession (“right of access”).
You may also request the deletion of your Personal Data as well as the correction of incorrect or outdated Personal Data (“right to erasure and right to rectification”). Note that we may retain certain information when the law requires it or when we have a legitimate reason (e.g., fraud prevention).
You also have the right to object at any time, for reasons relating to your particular situation, (i) to the processing of your Personal Data for direct marketing purposes or processing based on our legitimate interest (“right to object”).
You have the right to limit the processing of your Personal Data (“right to restriction”) by contacting our Data Protection Officer.
You have the right to lodge a complaint with the competent supervisory authority or seek legal remedy if you believe your rights have not been respected.
You also have the right to data portability, meaning you may receive the Personal Data you have provided to us in a structured, commonly used, machine-readable format and transmit it to another data controller (“right to portability”).
You also have the right to define instructions regarding the fate of your Personal Data after your death.
To exercise these rights, you may contact our Data Protection Officer under the conditions described in Article 12 below.
9. External links
If links to other websites are available from the Piman Group site to provide the most complete information possible, you are leaving the Piman Group site. We have not checked and will not check these sites. Piman Group is not responsible for the content and/or privacy policies of these other sites.
Piman Group does not endorse or approve the content accessible through these sites or sources and disclaims all liability and warranties regarding such content. If you choose to access these sites, you do so at your own risk.
10. Changes to this statement
Updates to the online privacy policy terms obtained by Piman Group will be mentioned here, with the revision date of this document, so that you always know what information we collect online, how we use it, and your choices. Your continued use of the Piman Group website following changes means you accept these modifications.
11. Your agreement to these terms
By using the Piman Group website, you signify your agreement to this privacy policy.
12. How to contact us
If you have comments or questions regarding this privacy policy, you can send us an email at: contact@piman-group.fr
You can reach us by postal mail at the following address:
Piman Group
Avalon 2, 304 D306, 69760 Limones